HASLEMERE HEALTH CENTRE INFORMATION
ADDRESS
Haslemere Health Centre,
Church Lane, Haslemere, GU27 2BQ
Telephone Number 01483 783022
Fax Number 01428 645065
OPENING HOURS
The Health Centre is open Monday to Friday from 8.30am to 6.30pm
APPOINTMENT TIMES for Doctors
Monday to Friday 8.30am to 11.30am and 3pm to 6pm
Please note that the surgery times are subject to alteration on occasion
FERNHURST SURGERY
This is our branch surgery at Crossfields, Fernhurst, Haslemere, GU27 3JL.
Phone number 01428 651040
Fax number 01428 654124
Dr Geeves, Dr Cant, Dr Taylor, Dr Hampson, Dr Ballance and Dr Oram hold surgeries at the branch.
OPENING HOURS
Monday and Tuesday 8.30am to 1pm and 2.30pm to 6.30pm
Wednesday 8.30am to 1pm and closed in the afternoon
Thursday Closed
Friday 8.30am to 1pm and 3pm to 6pm
APPOINTMENT TIMES for Doctors
Monday, Tuesday, Wednesday (AM) & Friday 8.30am to 11.30am and 3pm to 6pm
Please note that the surgery times are subject to alteration on occasion
OUT OF HOURS COVER
When the surgery is closed emergency care is available through Thamesdoc and your first approach must be by phone on 0300 130 1305. This number is also on our ansaphone during out of hours periods. Thamesdoc provide emergency surgeries at Haslemere Hospital, by appointment only, phone advice and home visits.
REPEAT PRESCIPTIONS
With your doctors agreement you may obtain repeat prescriptions with a repeat prescription card. When your medication is put on repeat a re order form will be issued to you with your prescriptions. When you require more medication you should tick the items you need on the form and bring or send it to us. Requests for medication not on your reorder slip must be made in writing for reasons of accuracy. We do not take requests by phone but faxed requests are accepted. There is also the facility on our website to order your prescriptions. Prescriptions are normally available 2 working days after they reach the surgery, whichever method you use to order them. However should you wish to use the collection service offered by the local chemists or send a stamped addressed envelope for your prescription then extra time will need to be allowed.
CONFIDENTIALITY
All patient data is treated with confidentiality by all members of the practice team. It may be disclosed to other health care professionals where this is deemed to be in the patients’ interest but this would not be done without the doctors’ permission. The practice is registered under the Data Protection Act.
COMPLAINTS
Although we endeavour to do our best for patients at all times there may be occasions when you feel you have cause for complaint. There is an in-house complaints procedure in place and a leaflet describing this procedure may be obtained from reception. Any complaints may be discussed in the first instance with the Practice Manager, Stephanie Fisk. To make an appointment with her please telephone on 01483 783040. Complaints will of course be dealt with in the strictest confidence.
Complaints can also be made to Surrey PCT at Cedar Court , Guildford Rd, Leatherhead, KT22 9RX.
Phone 01372 201700