Routine appointments with the doctors can generally be booked up to 6 weeks in advance. There are several ways to access a doctor at the surgery, through the triage system when a doctor will telephone you back, assess your problem and offer you an appropriate appointment/prescription. We also hold daily emergency clinics for very urgent problems as well.
We also have some early and late appointments during the week at 7.00am through to 7.45am and 6.30pm through to 7.45pm.
Nurse and health care assistant appointments are usually pre-booked and in order to give the appropriate amount of time in the appropriate clinic the patient will be asked for some indication as to the nature of the appointment.
There is now a new service to enable you to request repeat prescriptions and book appointments online. Please click the link below for an application form and more information regarding this service. Once you have signed up to the new Patient Services System please select the “Online Patient Service” link below.
2. Online Patient Services, once registered use the link below.
The phones are very busy for the first hour of the morning and again in the first hour of the afternoon so we do ask patients who are calling for results or non urgent enquiries to call outside these times.
The phones are open from 8.30am to 6pm. We have four lines for you to contact Haslemere reception on:-
01428 651040 (Click here for branch opening times)
If you have an emergency please dial NHS 111 or 999.
We now have the facility for patients to book their appointments over the phone without needing to speak to a receptionist. This system can be used at any time of the day or night and particularly helps alleviate the morning rush for appointments. Haslemere patients should ring their reception number as usual. Fernhurst patients will need to ring one of the Haslemere direct dial reception numbers and then they can also access the system and make an appointment at Fernhurst.