The Doctors
The Partners
Dr. Marcus Panchaud, MBBS, DRCOG,MRCGP
Dr Panchaud trained at Charing Cross Hospital and qualified in 1987. He joined the practice in 1991.
He is a GP Trainer with the Kent, Surrey and Sussex Deanery Scheme.
He also has interests in prescribing and the practice formulary and hypertension. He is also involved in running the Wards at Haslemere Hospital.
Dr. Melanie Cant, MBBS, DCH, DRCOG, FPCert, MRCGP
Dr Cant trained at St. George's Hospital and qualified in 1987. She works as a full-time partner. She is a true “ Generalist", liking all aspects of Clinical Practice, Haslemere Hospital Ward duties, as well as some prescribing administrative tasks and audit.
Dr. Phil Ridsdill Smith MBBS, MRCGP, DRCOG, DCH, DFFP
Dr Phil Ridsdill Smith qualified in 1993 from Guys Hospital and has been a GP Partner at Haslemere Health Centre since 1998. His particular interests include Proactive Care for vulnerable and frail patients and Diabetes. He regularly meets with the Patient Participation Group to gain their insight to improve care in the Health Centre.
He is the Chair of the Guildford and Waverley GP Federation Procare Health Ltd and is a core member of NHS Collaborate which is an initiative to develop GP Leadership nationally. He has previously worked on secondment to the Department of Health from 2013-15 advising on health policy in Primary Care.
He is married to Clare, who works in Public Health, and has 3 daughters. He enjoys cycling and windsurfing.
Dr. Nolan Geeves BM DRCOG DFFP MRCGP
Dr Geeves trained at Southampton and qualified in 1995. He joined the Practice in April 2000. He is based mainly at Haslemere Health Centre and holds some surgeries at the branch surgery in Fernhurst. He is the Coronary Heart Disease lead for the practice and is also one of the practice team responsible for the Wards at Haslemere Hospital.
Dr Alex Higham MB BChir MA MRCGP
Dr Higham trained at Cambridge University Medical School and qualified in 2003. He joined the practice in June 2012. He holds surgeries at our branch surgery in Fernhurst and at Haslemere Health Centre, throughout the week. He is the Respiratory and Mental Health lead for the practice and works with several of the other partners on the Wards at Haslemere Hospital.
He is married to Natalie, who is a GP Registrar at Milford and Witley, and has a 2 sons. He is a former professional cyclist and currently competes in Ironman.
Salaried Doctors
Dr Ros Ballance BM (1993) Southampton MRCGP DFFP
Dr Emma Hampson MBBS (1997) London MRCGP
Dr Rob Oram MBBS (1999) London
Dr Carolyn Housley (2002) London MBBS MRCGP
Dr Sarah Hepworth (2007) Bristol MBChB DRCOG DRSRH MRCGP
Dr Amy Waller MBBS (2001) London MRCGP DRCOG DFFP
Doctors In Training
This practice is accredited to train GP Registrars, who are doctors who have decided to become general practitioners, and who then work as a GP Registrar in general practice for a year. These doctors are fully qualified and have extensive hospital work experience but are learning the specifics of General Practice. Dr Panchaud and Dr Higham are responsible for training the GP Registrars.
The GP Registrars may need to video their consultations for teaching purposes. In this case, the tape will only be watched by the GP registrar and his or her trainer, your written permission will be required. On occasion we will consult with two doctors together and this is usually when we are doing an assessment of the GP Registrar.
The practice also contributes to the training of medical students or school students on work experience. Sometimes you may be asked if you object to a student “sitting in” with your doctor. You are quite entitled to decline, but your co-operation would be appreciated.
The practice also contributes to the training of community Nursing staff, student nurses and Paramedics gaining community experience.
Our current GP Registrar is:
Dr Estela Ribeiro Monteiro GP Registrar (Aug 2017 - Aug 2018)
Pharmacist
Miss Katherine Borrett. Katherine is a clinical pharmacist and is responsible for our medicine management, especially in chronic diseases and for those on multiple medications. She is running clinics for hypertension, hypercholesterolemia and overseeing the anticoagulation clinic as well as taking medication queries daily.
The Nurses
Practice Nurse
Mrs Claire Fisher RGN (Nurse Prescriber)
Mrs Philippa Hollins RGN (Nurse Prescriber)
Mrs Karen Panchaud RGN (Nurse Prescriber)
Mrs Kay Greene RGN
Ms Gaby Beauchamp RGN
Mrs Rebecca Gillham RGN
Mrs Lindsey Littlefield RGN
Mrs Sophie Waite RGN
Diabetic Specialist Nurses
Mrs Karen Panchaud
Mrs Gwen Hall
Health Care Assistants
Mrs Debra Knapp, Mrs Brenda Lloyd and Miss Jessica Hallam
The Admin Team
Practice Manager
Mrs Stephanie Ashdown is the practice manager and it is her responsibility to ensure the practice services are run efficiently. She is able to help patients with general enquiries about the practice and any non clinical problems that arise. She also deals with complaints in the first instance. Her number is 01428 748210.
Reception Manager
Mrs Irene Fisher
IT/Finance Manager
Mrs Diane Titus
Receptionists
We have 11 experienced receptionists who work either at the Health Centre or at Fernhurst Surgery. They are your first point of contact with the practice and are both discreet and knowledgeable. Besides making your appointments they are able to help you with many other queries. Sometimes a brief explanation of your problem can help the receptionist direct you to the right person if you are in doubt. Please feel assured that all practice staff will respect your right to confidentiality.
Secretaries/Computer Staff
To deal with all the referral letters sent on patients’ behalf and the practice admin work we have a team of 3 secretaries. We also have a team of 5 computer operators who do the work of issuing prescriptions, registering new patients and, as the practice becomes more and more computerised, scanning all incoming correspondence into the electronic medical records.
The Community Team
District Nurses
Our team of experienced district nurses and Community Matron have an office at the Health Centre but their base is at the Milford Hospital Community Hub.They can be contacted through the hub on 0300 303 4738.
The district nurses provide a range of nursing care to patients in their own homes and support and advise family members.
Health Visitors
The Health Visitors have moved to Milford Hospital, they still visit the Health Centre and hold child health clinics, parent classes and postnatal support groups. They can be contacted between 9.00 am and 10.00 am Monday to Friday or messages can be left on 01483 782631.
Midwives
The Midwives have an office at Haslemere Hospital. They hold antenatal clinics several times a week at the Health Centre and at the Branch Surgery in Fernhurst. Their team leader is Heli.
To contact them ring the Royal Surrey County Hospital on 01483 571122 Ext 2714 or 2715